Industry
Implementing regulatory e-invoicing requirements
The Hartmetall-Werkzeugfabrik Paul Horn GmbH, headquartered in Tübingen, Germany, manufactures precision carbide tools and accessories and employs 1,400 staff worldwide.
Challenges
- Since 1 July 2018, all data from invoices created fortransactions between VAT-registered parties in Hungary (local outgoing invoices) must be reported to the Hungarian tax and customs office.
- The data needs to be sent automatically to the taxauthority in Hungary in an electronic, serially processedform (structural data), via the NAV (National Tax andCustoms Administration of Hungary) interface.
- This structural data is to be checked and processed in Orchestra using offsetting logic.
- Due to the sensitive nature of the invoice data, this is to be stored in the Horn database in encrypted, tamper-proof form.
- All changes to the data must be logged to ensure that the data is kept transparent and can be audited at any time.
- With regard to version security, Orchestra must ensure that the current and correct versions of both systems (SAP system and NAV interface) are always used.
Solution
- Integrate an SAP system with the NAV interface of the local tax authority.
- Orchestra acts as its own SAP system and transfers electronically created invoices to the Orchestra database.
- The invoice processing status at the local tax authority is automatically transferred back to the initial system in a separate process.
- A technical check is performed.
- The transaction remains open until a result (success or error) can be reported back to SAP.
- The data is stored in encrypted form.
Benefits
- The interface’s modular structure allows you to switch out both the invoicing and the financial managementprogram.
- The option to process in-house can save costs, and your own staff can create digital value within the company.
- The modular setup enables you to react flexibly to changing requirements.
- You can measure success by comparing the savings to the service costs.
- If you are already using Orchestra there are no additional licence fees.
Partner
Integrating decentralized system landscapes using INSYS icom and Orchestra juno
INSYS Microelectronics GmbH has been a reliable partner for industrial data communication, security analysis solutions and testing solutions since 1992. INSYS icom specializes in components and solutions for secure communication in M2M and IoT applications. Its hardware and software solutions enables the connection of machines, equipment and other devices remotely and transfer their operating data. The core features of INSYS icom’s hardware and software solutions include remote maintenance, remote control, condition monitoring and data networking, making them the perfect bridge between IT and OT.
Sectorindustrial data communication
LocationRegensburg, Germany
Challenges
- Provide a flexible, geographically independent infrastructure
- Safeguard investment by retrofitting existing IT systems to meet current standards
- Provide information by linking decentralized systems with internal and external IT systems
- Enable channelled communication between decoupled layers
- Keep configuration effort to a minimum
- Ensure reliable and fail-safe operation of decentralized, robust systems with straightforward support channels
Solution
- Roll out the juno plug-and-produce concept, based on INSYS icom gateways and the juno edge client
- If the network connection is disrupted, juno buffers the data and serves as an intermediate module that maps the data from the old to the new protocol
- Provide a preconfigured solution that pre-processes raw data quickly and easily right at the equipment or machine, aggregating it and passing it on to communication partners
- Reduce network traffic by pre-processing locally and sending filtered data to superordinate systems
- Integrate machine data using standard protocols
- Enable secure remote maintenance and KRITIS-compliant communication
Benefits
- Fit for the future thanks to flexible retrofit options
- Optimization of production/business processes
- Data provision for forward-looking analyses
- Local data buffering ensures reliability
- Can be configured externally
- Remote maintenance function allows you to react quickly
- Basis for ‘data-to-customer’ business models
- Maximum performance is achieved by distributing computing capacity
- Speedy data processing enables scalability
- Saves resources, requires minimal configuration effort
- Quick and easy to enhance
- KRITIS-compliant
Integrating decentralized system landscapes using INSYS icom and Orchestra juno
With the help of standardized protocols, around 150 decentralized locations (e.g. water supply plants) are to transfer data from their systems and equipment to external customer and supplier systems.
Decentralized installations are used to convert to state-of-the-art technologies and for local pre processing, as well as to integrate data in hybrid cloud systems. The INSYS icom gateway’s remote maintenance function allows reacting quickly and efficiently in an emergency and taking action
in the event of malfunctions. The hardened operating system icom OS allows smooth, secure KRITIS-compliant communication between distributed systems.
Benefits
- Enabling external configuration makes the system fit for the future
- Retrofitting – juno also upgrades existing systems and machines to meet current standards
- Data can be pre-processed locally (filtering, aggregation)
- New equipment
Healthcare
Connecting doctors’ practices and health insurance companies
As an independent eHealth company, henova creates digital solutions for the healthcare sector. The Mini-PC healthhub enables the secure and efficient exchange of patient data.
Challenges
- The collected diagnostic and therapeutic knowledge of different physicians involved in the treatment process of a patient should be accessible to colleagues. The patient data must be read out completely, securely and without errors.
- Doctors hand over the responsibility for billing of medical services to their physician network management companies. To do this, the treatment data, which is based on different data models and systems, must be made available in hevos in a uniform way for fee calculation. From there, the billing data is forwarded in a standardized format to the health insurance companies for payment.
Solution
- The slim Orchestra solution juno is adapted to the individual requirements of different medical networks.
- juno translates different data types into a unified format for a standardized data flow.
- Tailor-made adaptation of juno for the hevos software.
- Mini PC with installed juno is delivered preconfigured to the connected practices and centrally administered without maintenance effort for the doctors.
- Patient data is read, transmitted and stored in encrypted form only with individual authorization and to a precisely defined extent.
Benefits
- Doctors do not have to change their individual system environment
- Diagnostics and therapy measures of different medical facilities are coordinated
- There are no duplicate examinations and incompatibilities are avoided
- Medical networks reduce their regresses thanks to the centralized administration of billing by the medical network management companies
- Regular updates are carried out remote via the mini PC without interrupting the doctors’ work
- Maximum security and protection of sensitive patient data at all times
Partner
Orchestra and PRTG: the entire industry 4.0 value chain at a glance
Paessler’s PRTG is a powerful, cost-effective and user-friendly solution that provides complete monitoring functionality for recording, saving and evaluating statuses and performance, as well as defining thresholds, sending warnings and publishing data on dashboards and in reports. More than 300,000 administrators worldwide use PRTG to monitor their server performance, their virtual environments and their infrastructure.
Challenges
- Handle increasing levels of cross-company data communication within complex IT architectures
- Recognize and report irregularities or malfunctions immediately so they can be rectified before they cause serious problems
- Provide a quick and easy way of generating custom monitoring dashboards
- Mitigate increasing dependence on IT system availability
- Provide transparent, flexible communication channels as a basis for advanced analyses
Solutions
- Transparent, secure data exchange outside the company, as well as between all production facilities and IT systems
- Monitoring of all IT components involved in data transport and processing, including edge devices, the network, IT infrastructure and cloud environments
- Visualization of all relevant data and KPIs, clearly presented on interactive dashboards
- Mapping of complex escalation chains, plus targeted notifications and central warnings via various channels such as email, push notifications, SMS and MS Teams
- Transparent monitoring of the data transport between IT and OT within heterogeneous industry environments using flow and packet sniffer sensors
Benefits
- Standardized, trouble-free communication throughout the company and beyond
- Optimization and automation of cross-department processes with maximum transparency
- Reliable communication and process workflows leading to an increase in productivity
- Enhanced technical and specialized monitoring
- Monitoring options for OPC UA, MQTT and Modbus TCP devices
- Comprehensive publication and notification mechanisms as well as extensive mapping of escalation chains
- Creation of custom interactive dashboards in PRTG using a drag-and-drop designer
- High level of flexibility and adaptability
Infrastructure
PRTG monitors the network availability of all components and checks for bottlenecks. It uses common network protocols such as SNMP, NetFlow, WMI and REST.
Production
Orchestra can access production line data and request materials from the warehouse when certain thresholds are reached. In addition, PRTG can use OPC UA and Modbus TCP to query the status of IPC/PLCs and avoid unnecessary downtime.
Suppliers
When warehouse stocks drop below a certain threshold, Orchestra orders appropriate quantities from the supplier. Here too, PRTG allows observing whether, for example, important supplier interfaces are reachable and connected to the internet.
Warehouse
PRTG monitors the entire warehouse infrastructure, including server, database and network infrastructure, as well as higher levels such as applications, services, availability of websites and cloud services.
Industry
Automation of cross-system processes
The BMTS Technology GmbH & Co. KG (BMTS) develops and produces custom-made exhaust gas turbochargers for cars and commercial vehicles.
SectorManufacturing
Employees800 worldwide
LocationStuttgart, Germany
Challenges
- Jump starting a mid-size company with high-level engineering and production tool requirements
- Product and quality benchmark regarding continuous digitalization on all fronts
- Quick allocation of specialised field solutions and their company-wide integration
- Flexible and quick allocation of a collaboration platform with access to all fields and their partial results
Solution
- Orchestration of all relevant IT-systems incl. SAP, Windchill and MES via Orchestra
- Shared access and harmonization of all collaborative activities across all fields
- Role-based focus of the IT-mix
- Development of a „single point of entry“ to manage a comprehensive SOA
- Development of an app for mobile devices to monitor relevant production data
- Purpose: no adaptions of the industry solutions and maintainability
Benefits
- Each system focusses on core tasks to avoid function doubling and complex adjustments
- Reduction of licenses in addition to highly reduced operating costs
- Maximum process transparency – data is centralized and information is made available via a browser-based collaboration tool and a document management system
- Automatic archiving and certificate conformity
Business
Meeting Solvency II requirements
The Baloise Group, based in Basel, is a european provider of insurance and pension solutions. Using the concept of the »safety world«, the company connects insurance with intelligent prevention. The Baloise Group has about 9,100 employees worldwide.
SectorBusiness
Employees9,100 worldwide
LocationBasel, Switzerland
Challenges
- Companywide IT-reorganisation and IT-centralization in Basel
- Complex, heterogeneous and cross-national system landscape
- Regulatory requirements based on Solvency II
- Digitalization of ITIL processes
Solution
- The Orchestra Platform as a strategic tool for process and system integration
- Gradual connection of cross-national, external systems with a variety of protocols, formats and technologies
- Multistage implementation of the ITIL processes asset, change and service request management in addition to planning and calculations, commissioning and cost allocation – License Management with USU Valuemation and Orchestra
Benefits
- Lower processing costs due to automated procedures via electronic data exchange
- The system is fully administered and operated by the Baloise Orchestra usergroup
- Scalable and flexible IT-architecture
- Secure data transfer and audit safety across company boundaries thanks to cryptography and authentification technology.
Business
Orchestration of a B2B procurement platform
Purchasing them is the costliest part of acquiring c-parts. Compared to the expense, the actual value of the goods reaches a mere 20 percent. simple system aims to offer an economical way for companies to provide c-parts more comfortably in order to save on process costs.
Challenges
- Integrating various supplier systems
- Optimizing new data formats
- Supplementing data transmission types
- Reducing complexity
Solution
- Orchestra REST Webservice as a powerful and flexible data hub
- All communication runs through Orchestra
- New features: integration of price and availability requests
Benefits
- Automatized order import
- Flexibility in interface linking
- Channelled communication
- Optimal traceability of procedural processes
- Transaction security
- Simple and quick reachability of more than 500 suppliers
Healthcare
Regional Health Care and Research with KAS (KAS+)
Greifswald University Hospital (UMG) is a maximum health care provider as well as the largest employer and trainer in Western Pomerania. UMG comes with 919 plan beds and 37 spots at day clinics. More than 178,000 patients are treated annually in 21 specialist clinics.
SectorHealthcare
Employees4,400
LocationGreifswald, Germany
Challenges
- Connecting with partners in the outpatient sector for an optimized exchange between all healthcare providers
- Regional care concept to ensure care close to home
- Renewal of the clinical workstation system
- Extension of the system in order to integrate healthcare and research, as well as connecting the region to a research-supporting KAS (KAS+)
Solution
- Realization of the research supporting KAS (KAS +) via a research platform for the integration of healthcare and research
- eHealth platform as IT-base for connectivity in the region
- The basis of the system is an IHE compliant electronic case record (EFA 2.0)
- The Orchestra Healthcare Service Bus is a middleware (service bus) for the system’s integration platform
Benefits
- Strategic advantage for university medicine through connecting with partners in the outpatient sector
- Higher treatment quality for all joint patients through optimized communication between all healthcare providers
Business
Process optimization on land and sea
Patras is a gateway to Europe and one of the most ultra-modern ports on the Mediterranean. With its infrastructure, state-of-the-art cruise terminal and integrated healthcare, Patras is a high-spec port and then some. Patras Port Authority employs 2,504 members of staff and generates an annual revenue of €12.2 million.
Challenges
- Implementing EU Directive 65
- Setting up an IT system that would support planning control
- Optimizing organizational and IT-relevant processes and data exchange
- Improving use of the IT system
- Increasing productivity and reducing operating costs
Solution
- Set up a single point of entry for managing an SOAbased architecture
- Develop a system to identify disruptive factors in order to increase reliability and stability
- Configure and transform processes without longwinded programming
- Develop a role-based app that you can access directly using a web service for controlling production data and monitoring the database
- Improve data exchange in EDIFACT/XML format
Benefits
- Integration of the relevant IT systems and the new PMIS system with Orchestra
- Full process transparency thanks to centralized data (browser-based collaboration/document management system)
- Improved communication between the PMIS and external systems
- Comprehensive end user accreditation and verification
- Automatic archiving and certification compliance
Business
Transparent data transfer for monitoring various systems
Transpetrol a.s. is a listed oil distributor based in Bratislava, Slovakia. The Slovak Republic holds 100% of the shares through the Ministry of Economy. The company was founded in 1991 and currently employs 300 people with a turnover of 50 million euros (2014). The main business areas are crude oil transportation, crude oil storage and maintenance of the Druzhba transit pipeline.
SectorEnergy & Logistics
Employees300
LocationBratislava, Slowakai
Challenges
- Exchange & share of operational data across the enterprise
- Implementation of master data management for technical pipe performance objects
- Increase of financial profitability while reducing integration costs
- Switch from SAP PI to Orchestra as first choice integration platform
Solution
- Implementation of two integration scenarios: SCADA/ RIS (Pipeline IS) and SCADA/Crude Oil
- Implementation of the central register
- Implementation of new SCADA Connectors and RIS Clients
Benefits
- Fast and easy access to information about the pressure in the RIS
- No need for SCADA operator assistance
- More detailed and accurate risk assessment and planning in the RIS, depending on the pressure values of the pipeline
- Reduce of resources needed
- Fast data availability from a wide variety of systems
- Automated data transfer between key IT-systems
- Significant error reduction while improving data quality
- Cost reduction using the integration plattform (SLA)
- Reduction of license and maintenance costs by switching from SAP Pi to Orchestra
Business
Central platform for secure data transmission
The Fondsdepot Bank GmbH is the independent specialist for custom-made solutions surrounding the custody business. For more than 20 years, they‘ve been providing competent services in investment account management with the help of around 450 experts.
Challenges
- Replacement of all analogue input channels for customer interaction
- Salesforce as CRM system for a consistent view of the customers
- Encryption of person-related data in the Cloud
- Representation of the required performance-user-interaction
- Data model of the bank core system Diamo
Solution
- Modular reproduction of the process communication
- Test-driven development
- Document archiving in d.3ecm via files and control files
- Webservice-layer (SOAP) for the communication with Salesforce
- Encrypted data transfer between all communication partners
Benefits
- Easy monitoring of complex communication processes
- Agile and fast adaptability
- Combination of security, standards and customerspecific processes
- Ideally integrated into the existing IT landscape
Healthcare
Multidirectional communication of health data
Jena University Hospital (UKJ) offers 26 specialized clinics with a total of 1,396 beds. Each year, UKJ treats approximately 52,600 inpatients and offers more than 272,000 outpatient consultations. The number of employees amounts to over 4,600, making UKJ the largest employer in the region.
Challenges
- Cross-institutional communication
- Safe connection of internal systems to the internet
- Connecting the Philips PDM system (Patient Data Management) – real-time data transfer
Solution
- Modern, state-of-the-art communication via IHE
- Multidirectional data transfer (patient, laboratory and admin data)
Benefits
- Future-proof thanks to IHE
- Easy integration of proprietary IT-systems
- Straightforward, uncomplicated eGate replacement
Healthcare
Future security thanks to interoperability
The local company Kreiskliniken Günzburg-Krumbach operates the Klinik Günzburg with 240 beds as well as the Klinik Krumbach with 164 beds. Thanks to extraordinary networking in this region they offer high performance medical treatmant close to the homes of their patients.
Challenges
- The IT-landscape should be redesigned manifacturerneutral and the internal jurisdictions have to be extended in order to allow the clinics to work autonomously and economically.
- Dependant on the current service proivder of the communiationserver changes or extentions are associated with a lot of effort.
- Movement of the central communication platform has to be done during the ongoing operation and therefor has to be reliable and without complications.
Solution
- The Orchestra Health Service Bus works as a central integrationplatform connecting seeral ITsystems inside the hopital. These include the KIS and the Ermergency system as well as systems and laboratorys.
- About 30 interfaces of 15 different systems are migrated on the comunication server of Orchestra.
- A proactive Error handling ensures the fast recognition and treatment of disturbances.
Benefits
- Via Orchestra all IT-systems, that communicate with one another reliably, are connected.Transparent processes as well as transport encrytion and authentication mechanisms guarantee for permanent datasecurety.
- Thanks to the trainings of the Orchestra academy employees are able to work and surveil the interfaces as well as easily implementing additional ones.
- The Kreiskliniken Günzburg-Krumbach therefore are independant from soffico as external service provider.
- Thanks to the flexability of Orchestra the clinics are able to react to nowadays and future requirements as well as further digitalize and autonomize processes. Easily and in scale applicable new systems and even new clinics can be connected.
- The direct connection of laboratysystems of the Kreiskliniken to the german electronic reporting and information system for the infection protection (DEMIS) for the registration of positive Corona findings was implemented with Orchestra. Also the support of telecommunication infrastructure and the integration of the Master Patient Index further pave the digital way of the clinics.
Impressions
Orchestra in action
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References
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